WORKSPACE / OVERVIEW
Welcome back
Your customer conversations and store knowledge, in one place.
Workspace totals · all assistantsLoading latest data…
Latest conversations
Workspace setup
Local mode- Create an assistant
- Add a knowledge source
- Test an answer in Playground
- Widget configuration available
Review chat policies and test the assistant before sharing it with customers.
CONFIGURE / ASSISTANTS
Your assistants
One assistant per brand, language and sales channel.
Configured assistants
Tenant scopedNew agent
KNOWLEDGE / SOURCES
A source for every answer.
Manage the published information your assistant can use.
Let your connected sources do the work.Use scheduled sync to build and refresh knowledge from your store. Export a portable snapshot at any time.
Published sources
0Source domains
0Allow the domains your knowledge pages come from. HTTPS only.
Add source
VersionedPaste text or HTML. New content creates a new version and invalidates previous answers.
Products
Catalog the assistant shows as cards in chat.
Catalog
0Sync
Automatically refresh products and knowledge from your shop or feed.
Connectors
0New connector
Recent syncs
Playground
Test answers and citations before embedding the widget.
Ask the first question
For example: “How long is delivery?” or “How do I return an item?”
CONTROL / CHAT POLICIES
Set the boundaries.
Decide what your assistant can answer and how it uses your resources.
Rules are enforced on the server.Source permissions and answer checks apply to the website widget and the playground.
Loading…UNDERSTAND / INTELLIGENCE
Turn conversations into clarity.
See what customers ask, which products surface and where knowledge falls short.
Recorded answer telemetryLoading latest data…
Conversation activity
Recorded answers by day
What customers are looking for
Most frequent recorded searches
Product interest
Products surfaced in recorded answers
Knowledge opportunities
Questions without a supported answer
Answer decisions
How the assistant handled each request
Model calls—
Blocked—
Unanswered—
Metrics reflect recorded activity for this assistant and period. Product mentions indicate interest, not purchases. Historical conversations may predate detailed telemetry.
UNDERSTAND / CONVERSATIONS
The record behind every answer.
Review conversations, request allowance and changes across your workspace.
Credits
——used
Each unique request uses one credit.
Conversations
0Usage log
Audit
UNDERSTAND / CONSUMERS
Consumers
Visitors identified by their browser ID and IP: chat history, the products and categories they viewed.
Website widget
Embed chat on any page with one script tag.
Embed code
—The widget runs in a Shadow DOM and does not inherit the site styles.
How to connect
- Choose an assistantIts knowledge and language are used in chat.
- Copy the tagPaste it before the closing
</body>. - Test the conversationSend a test question on the demo page.
Public access
The widget issues a short-lived session and rate-limits requests.
Team
Logins and roles for console access.
Users
Add user
Settings
Access, model and server state.
Change password
Model and server
- Provider
- —
- Model
- —
- Version
- —
- Storage
- SQLite
- API key
- stored on the server
CONFIGURE / MODELS
Models
Choose the model used for this assistant. DeepSeek is active; other top models are prepared for future integration.
Available models
0Assistant model
The active model is enforced on the server. Only models with a configured provider can answer live; others are listed for upcoming integrations.
CONFIGURE / ASSISTANT BEHAVIOR
Assistant behavior
Quick questions shown in chat and the global prompt (tone, vocabulary and how the assistant acts). The prompt is remembered for every chat.
Quick questions
Widget & playgroundShort questions customers can tap instead of typing. Leave empty to use the built-in defaults.
Global prompt
Every chatDefine how the assistant speaks and behaves. You can keep several variants and activate one.